Welcome to ChangeMaker Training and Resolution Services. Our experienced team provide a number of services for the local community of Bedfordshire, Hertfordshire and beyond, working with individuals, companies and groups in both commercial and community settings.

Regardless of the service we are asked to provide the ethos of ChangeMaker is always to empower people to be the best they can be in their given situation. Our team and associates are experienced in their field and wherever possible our services are shaped to each individual situation.
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Please click here to contact us, and obtain more information about our services

Upcoming Events

Courses:
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​Mediation Foundation Course​

Fee: £900 
10% discount for early
​registration by 31/01/20 
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Dates:

17th, 23rd & 24th,
​30th April & 1st May 2020

* Spaces are filling fast!
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Venue: 

​Luton venue to be confirmed

Local Office

What our Clients Are Saying

Contact Us
​"I particularly enjoyed the practical sessions, during which i was able to put the mediation process into practice, but also see the areas in which need to grow"

"the mediation process practises were interesting and empowering"

"The five (5) week training programme was very well organised and co-ordinated. The depth of the content and the exercises has been excellent".
Trainees - Seventh Day Adventist -
​Southern region. 5 day course. Oct/Nov 2019 
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​"ChangeMaker trained a group of a dozen University staff and senior managers to become accredited mediators.  We were all rather nervous to begin with and were thinking only of how the skill would be useful to us in our jobs where we faced challenges of different shapes and sizes. 

​By the end of the course, they had built our confidence and skills so much, and we were so enthused by the course, that we decided
to establish a ​‘University Mediation Service: By staff, for staff’.  
ChangeMaker then worked with us on preparing all the materials and resources and we are now up and running. The new service has been well-received by everyone who think this a great addition to our support for staff. 
Thank you so much for your skills, expertise and inspiration!"
Sally Bentley - Executive Dean of Education and Sport and Health and Social Sciences. (June 2019)
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"Excellent training, would recommend. Excellent trainers who are caring to everyone's individual needs right from the initial communications about the course to payments which meant I was able to attend and I am very grateful to Denice.
Trainee: 5 Day mediation course. March/April 2019

"It was really good to learn something new after being stuck in one line of work for so long. Enjoyed the variety of learning opps, small group /large group /role play. Really lovely group to train with. Thank you very much" 
Trainee: 5 Day mediation course. March/April 2019

"Presenters were all excellent and clear gave us plenty of real-life examples" 
Trainee: 5 Day mediation course. March/April 2019
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''We've definitely 'crossed a road' since the mediation. We are now working well together and have a much better understanding of each other''
Workplace mediation. Dec 2018​
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''I loved the balance of theory and practice it made it easy to integrate them. Resources are excellent!'' 

''An excellent learning experience. Thank you for making it fun and non-threatening''  
​Trainees: University of Bedfordshire staff group. 5 day mediation course. December 2018

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​"Thank you for providing us with the learning opportunity and showing how we can be effective in mediation. I thoroughly enjoyed the whole training and thought it was well delivered''. ​
​Trainee: Seventh Day Adventist - Southern region. 5 day course. August 2018
Organisations we have worked with