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  • Home
  • About
    • Terms of use and privacy policy
    • Complaints Procedure
  • Services
    • SimpleConversations
    • Training
    • Tutoring
  • Contact
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YOUR CART

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​Welcome to ChangeMaker Training and Resolution Services. Our experienced team provide a number of services for the local community of Bedfordshire, Hertfordshire and beyond, working with individuals, companies and groups in both commercial and community settings.

Regardless of the service we are asked to provide the ethos of ChangeMaker is always to empower people to be the best they can be in their given situation. Our team and associates are experienced in their field and wherever possible our services are shaped to each individual situation.
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Please click here to contact us, and obtain more information about our services


Upcoming Events

Courses:
​
​Mediation Foundation Course​


Fee: £900 


Scheduled
​
10th, 11th, 17th, 18th

& 24th June 2021

All Online

11 Spaces left 

Online application available here
​Venue: 

​Luton, Bedfordshire/
Online via Zoom




​Family Group Conference Coordinator Training Course

Fee: £300
Next Dates:

TBA

An online application form for this course can be completed ​here.

​​​Online:
​Via ZOOM


Local Office

What our Clients Are Saying

Contact Us

"I especially liked that this training wasn't just open to my team but others around the country so I could learn more about other practices and future possibilities i.e. independent work, different local authorities etc. This made the learning that little bit richer."

Trainee - Online Foundation Course 
January 2021

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"The knowledge and experience of the trainers was evident and they modelled effective communication skills. Their turn of phrases for mediation and mindset was useful in where to place the role of a mediator.
Their use of zoom worked well for an intensive course, it was a good mix of breakout rooms, reflection and I felt we were all listened to and encouraged to participate.."


Trainee - Online Foundation Course
January 2021
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"Really enjoyed undertaking the course. I felt the pace was just right and the facilitators were informative but also interactive which enabled me to stay fully focused throughout with the various facilitation styles used"

Trainee - Online Foundation Mediation Course.
July 2020
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"I felt that the delivery of this course via Zoom was a remarkable achievement.  The trainers made active use of the technology available and this enabled us as participants to fully engage in small group exercises and get involved in the reflective discussions necessary to develop learning.    I really enjoyed having the portfolio to support my learning and journaling throughout the course, and I updated this quite soon after the sessions to keep my learning and thinking fresh.  

​I think it would be helpful to suggest that participants might want to consider some journaling or completion of portfolio between the course days so as to help reinforce their learning."


Trainee - Online Foundation Mediation Course.
July 2020
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​"The Trainers were excellent at presenting this course and made it so easy for us all to follow and also took great time answering any questions.  

I would highly recommend them both".
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Trainee - Online Family Group Conference Coordinator
Course. May 2020

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​"I particularly enjoyed the practical sessions, during which i was able to put the mediation process into practice, but also see the areas in which need to grow"

"the mediation process practises were interesting and empowering"

"The five (5) week training programme was very well organised and co-ordinated. The depth of the content and the exercises has been excellent".
Trainees - Seventh Day Adventist -
​Southern region. 5 day course.
Oct/Nov 2019 
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​"ChangeMaker trained a group of a dozen University staff and senior managers to become accredited mediators.  We were all rather nervous to begin with and were thinking only of how the skill would be useful to us in our jobs where we faced challenges of different shapes and sizes. 

​By the end of the course, they had built our confidence and skills so much, and we were so enthused by the course, that we decided
to establish a ​‘University Mediation Service: By staff, for staff’.  
ChangeMaker then worked with us on preparing all the materials and resources and we are now up and running. The new service has been well-received by everyone who think this a great addition to our support for staff. 
Thank you so much for your skills, expertise and inspiration
!"
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Sally Bentley - Executive Dean of Education and Sport and Health and Social Sciences. (June 2019)
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"Excellent training, would recommend. Excellent trainers who are caring to everyone's individual needs right from the initial communications about the course to payments which meant I was able to attend and I am very grateful to Denice.
Trainee: 5 Day mediation course. March/April 2019

"It was really good to learn something new after being stuck in one line of work for so long. Enjoyed the variety of learning opps, small group /large group /role play. Really lovely group to train with. Thank you very much" 

Trainee: 5 Day mediation course. March/April 2019

"Presenters were all excellent and clear gave us plenty of real-life examples" 
Trainee: 5 Day mediation course. March/April 2019
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''We've definitely 'crossed a road' since the mediation. We are now working well together and have a much better understanding of each other''
Workplace mediation. Dec 2018​
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''I loved the balance of theory and practice it made it easy to integrate them. Resources are excellent!'' 

''An excellent learning experience. Thank you for making it fun and non-threatening''  
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Trainees: University of Bedfordshire staff group. 5 day mediation course. December 2018

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​"Thank you for providing us with the learning opportunity and showing how we can be effective in mediation. I thoroughly enjoyed the whole training and thought it was well delivered''. ​
​Trainee: Seventh Day Adventist - Southern region. 5 day course. August 2018

Organisations we have worked with
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@ChangeMakerLLP 2021